Naylan Whiting

As Business Owner, led all operational and strategic functions, driving revenue growth, optimizing efficiency, and fostering strong client relationships to ensure sustained profitability.

• Secured over $650K in annual revenue by cultivating long-term client relationships and providing tailored consultations.
• Directed comprehensive business operations, encompassing inventory management, procurement, payroll, and financial record-keeping, to optimize profitability and efficiency.
• Led and mentored a high-performing team, designing structured training programs and setting clear performance objectives to foster accountability and enhance productivity.
• Maximized financial performance by monitoring revenue streams, controlling operating expenses, and implementing strategic budgeting practices to improve profitability.
• Drove business efficiency and scalability by refining operational workflows and implementing automation technologies, eliminating productivity bottlenecks.

As VP - Director of Sales and Operations, optimized business operations, spearheaded sales performance, and cultivated client relationships to drive significant revenue growth and profitability.

• Developed and implemented a strategic business model, driving a 20% increase in sales and profitability.
• Strengthened sales performance by providing hands-on coaching and leadership to the sales team, equipping them with advanced prospecting and negotiation techniques.
• Executed comprehensive sales strategies leveraging market intelligence, consumer behavior insights, and competitive analysis to drive revenue growth and expand market share.
• Fostered strong client relationships by delivering tailored solutions and resolving issues, enhancing customer satisfaction and loyalty.
• Analyzed sales performance data and KPIs to implement data-driven strategies, improving conversion rates and efficiency.

Championed Ricoh products across 485 representatives, significantly boosting brand visibility and sales by 25% nationwide.

• Boosted Ricoh sales by 25% within 10 months by shifting account executives' preferences from HP and Xerox to Ricoh.
• Championed Ricoh products across 1,485 representatives nationwide, fostering engagement and advocacy among business clients.

Led nationwide sales of IT solutions, marketing 200,000+ products, and building key client relationships to drive growth.

• Exceeded sales goals through new business development and account expansion, earning recognition for strong customer relationships.
• Directed nationwide sales of IT solutions, marketing over 200,000 products and cultivating key client relationships to drive growth.

Generated new corporate accounts and ensured customer satisfaction, contributing to a 15% reduction in operating costs.

• Generated new corporate accounts through strategic marketing and networking, consistently meeting sales targets.
• Ensured high customer satisfaction and retention while contributing to a 15% reduction in operating costs through comprehensive pre- and post-sales support.